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A well-defined integration and implementation plan is essential to obtaining the promised benefits of any CRM. For businesses around the world, OSF Global Services has been an important ally in this process, transforming CRM software into comprehensive customer data solutions. CRM for Dummies represents our implementation experiences over the years and is offered as a guide along your own CRM journey.


  • What a CRM is
  • To pick the right solution
  • To gather a team
  • To implement a CRM solution

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